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    Commercial Support and Training for Debian?
    Posted on Tuesday, October 02 @ 11:45:43 BST

    Debian
    I work for a large IT company in Melbourne, Australia, in a division that's an almost all-NT shop. Out of 65-odd production servers, all but 3 are NT. That means, our operators and everyone, all only know NT. I've deployed 3 Linux servers in, but they're RedHat on the insistence of management. They need to be installable (to NT people) within an hour (given procedures, of course), and fully usable. While I feel that Debian comes close, the answer is a firm no - RedHat must be used. (That isn't a corporation-wide policy, however, as their main servers run Debian). Is there anywhere where they can get professional Debian training? Or even support? Preferably located in Melbourne, Australia, but hey, share your experiences 🙂

     
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  • "Commercial Support and Training for Debian?" | Login/Create Account | 11 comments
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    The comments are owned by the poster. We aren't responsible for their content.

    Re: Commercial Support and Training for Debian? (Score: 2, Insighful)
    by wolfie (wolfie at debian dot org) on Tuesday, October 02 @ 11:59:32 BST
    (User Info)

    IME, it's not so much the fact that Debian is difficult to install.

    That's nonsense.. it's not.

    It's that:

    a) Redhat is prominent.

    b) Redhat offers commercial support.

    Managers swarm over these things like flies on roadkill.

    [ Reply ]


    Re: Commercial Support and Training for Debian? (Score: 1)
    by DanielS on Tuesday, October 02 @ 13:20:58 BST
    (User Info) http://kabuki.sfarc.net/daniel/

    OK, go away and install RedHat (either 6.2 or 7.1). Then install potato. Hang a watch up on the wall, and tell me one is quicker and easier.

    With RH, you have to add things like Apache, Postfix, etc, which take longer; but try telling management there. These are the creatures I'm dealing with - management, not sane people. If it was my choice, they'd all be running Debian 🙂

    [ Reply ]


    Re: Commercial Support and Training for Debian? (Score: 2, Informative)
    by James (jamesATrcpt.to) on Tuesday, October 02 @ 12:22:43 BST
    (User Info) http://www.james.rcpt.to/


    Linux Services WA offer support for Mandrake, Debian, and RedHat. They tell me their preference is Debian. The distance Perth Melbourne may be several thousand kilometres, but its a start... they may know of someone more local to you, Daniel.

    [ Reply ]


    Re: Commercial Support and Training for Debian? (Score: 3, Informative)
    by castlan on Friday, October 05 @ 09:20:56 BST
    (User Info)

    Have you looked at Progeny Debian?

    They seem to exists solely as a Commercial form of Debian. Look at their information on support and their "Progeny Service Network."

    They would be good to support, as they are also very close to the Debian Project. In fact they are headed by the originator of Debian.

    Progeny Debian www.progeny.com

    [ Reply ]


    Compared to RedHat.... (Score: 2, Informative)
    by kfs27 on Tuesday, October 02 @ 15:18:07 BST
    (User Info)

    compared to red hat support i think anything is better...

    Our university has one red hat server, if you want support for it, you need to call red hat, leave a message, and they say they will call you back after 4 hours, we waited 2 days and had called at least 3 times, after 2 days we went somewhere else and the problem was fixed in an hour.

    linuxcare is a great company, and they support most major distro's and lots of software for these distro's, they also will setup your box for you over ssh
    they were great and there was no wait, friendly and not policy oriented. they wanna help you.

    [ Reply ]


    Re: Compared to RedHat.... (Score: 1)
    by DanielS on Tuesday, October 02 @ 15:34:31 BST
    (User Info) http://kabuki.sfarc.net/daniel/

    I'm not worried about support, as I'm a) on-call and b) more than able to support it. It's mainly training I'm after.

    Also, it's for the operators, not me; I can set it up, etc, I just need the operators trained in Debian setup+admin (I don't want someone else setting it up, that's as good as me doing so).

    [ Reply ]


    Re: Compared to RedHat.... (Score: 1)
    by deek on Wednesday, October 03 @ 15:51:26 BST
    (User Info)


    Also, it's for the operators, not me; I can set it up, etc, I just need the operators trained in Debian setup+admin (I don't want someone else setting it up, that's as good as me doing so).

    Well, I teach Linux at North Sydney TAFE. I'm a Debian person myself, but I have a RedHat bias in the course, since that's the distribution most beginners wean themselves on.

    My advice; have a talk to your local TAFE college, and see if they offer a Linux course. Maybe you can get the lecturer there to do a Debian course specifically for your company.

    Otherwise ... ahhh what the hell, I could probably take a trip down to Melbourne in a few months and train the staff for you. It can't be that hard to move my notes to Debian 🙂

    [ Reply ]


    Re: Commercial Support and Training for Debian? (Score: 1)
    by imclaren on Wednesday, October 03 @ 09:18:23 BST
    (User Info) http://firesphere.com

    We run debain at Ormond College in Melbourne and train people ourselves. I have discussed how to find linux/debian people with others in Melbourne and unfortunately the consensus seems to be:

    • train people yourselves (this is what we do); or
    • get people straight out of CS courses at University

    I think the only real way to learn Network admin stuff is to do it yourself and watch over the shoulder of people who know what they are doing.

    It also depends on how big you are. Debian people are few and far between, although the need for them isn't.

    You might try microboss, who I have heard are quite good on the support side or erlegal who do some debain and general setup, admin and support stuff for law firms. (Disclaimer - I know people in both these organisations :)).

    [ Reply ]


    Re: Commercial Support and Training for Debian? (Score: 1)
    by MooN on Wednesday, October 03 @ 20:37:18 BST
    (User Info)

    Do you know the Learning Debian GNU/Linux CD? You can get it from Loki online store for 15$.

    [ Reply ]


    Re: Commercial Support and Training for Debian? (Score: 1)
    by kakuz on Friday, October 05 @ 10:53:02 BST
    (User Info) http://cygnus.ee.its-sby.edu

    u can check at debian consultant web at http://www.id.debian.org/consultants/

    [ Reply ]


    Re: Commercial Support and Training for Debian? (Score: 1)
    by kakuz on Friday, October 05 @ 11:00:18 BST
    (User Info) http://cygnus.ee.its-sby.edu

    u can check debian consultant web at http://www.id.debian.org/consultants/

    [ Reply ]


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